1. What do you sell?
We offer women’s clothing and fashion jewelry — including dresses, sets, earrings, rings, waist chains, and more.

2. How long is shipping?

• Processing: 1–3 business days

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days

3. Do you ship internationally?
Yes, to select countries. Customs fees may apply based on your location.

4. How do I track my order?
Log in to your LuxeAura account and check Order History for tracking details.

5. What’s your return policy?
Returns are accepted within 14 days for eligible items in original condition. Items like earrings, underwear, and sale items are non-returnable.

6. Can I cancel or change my order?
You can request changes through your account before your order ships.

7. What if I received the wrong or damaged item?
Submit a return request with photos via your account within 3 days of delivery.

8. Do you restock sold-out items?
Some items are restocked. Check the product page for restock alerts or visit often.

9. Do you offer gift cards?
Yes! Digital gift cards are available and can be used at checkout.

10. How do I contact support?
Use the support form or your account dashboard to reach us anytime.